Our Genie garage door opener was 10 years old and a few days ago started making nasty grinding sounds. I knew it was time to get someone professional involved. Spoke to Jacob and he was open to come out same day but we weren’t home. So he came out first thing at 8am on a Sunday morning. He installed a new opener at a pretty fair price. We thought we would have to dish out way more actually. He was very through and explained everything to us and why. Amazing customer service and highly trained professionals.