Let me start off by saying how incredibly happy I am with this company. The customer service was impeccable. I was shocked how fast they got here and how fast they were gone. One of the rollers came off the track, and the door was not able to open fully. Leon was the tech who was sent over to us. He was very kind and knowledgeable. His price was fair and not over the top. I will use them again in the hopefully “distant” future when my garage door will need some TLC.